Learning OutcomeCourse Objectives

By the end of this SENTRAL College’s Conflict Management training, participants will be able to:-
• Identify the reasons for conflict
• Identify the “what’s-in-it-for-me” factor
• Demonstrate how to deal/mitigate with conflict
• Develop strategies to avoid conflict

We will have all kinds of personality and individuals with difference in thought process, attitudes, understanding in any working environment. And at times, conflicts arise when there is a clash between these individuals due to misunderstanding or having different perceptions or views. This training is aimed to dealing with workplace conflict by identifying the coz of conflict, the type of people you are working with and how to resolve the conflict.